Product Recalls

Product recalls can be one of the most brand damaging challenges facing manufacturers and retailers

LIQUID Communications Product Recall Practice is recognized as one of the most experienced recall communications firms in the industry today.  Brand damaging food, drug, and product recalls are a business reality.  Increased regulatory oversight, Congressional review, aggressive news media, and social media communications combine to elevate risk to a company facing a recall.

LIQUID’s experience the management of recalls in the food, drug, consumer product, and medical device sectors ensures that your company will receive competent counsel on communication strategies designed to manage risk and reduce brand damage.

We deliver comprehensive communication strategies through mainstream, digital, and social media that protect your brands credibility and trust.  We work tirelessly to stay ahead of the issues to reduce risk exposure and elevated damage claims at the plaintiff’s bar.

Our comprehensive product recall communication services include:

  • Product Recall Strategic Communication and Narrative Development
  • Product Recall Press Releases and Media Relations
  • Comprehensive media relations and response plans
  • Reputation Management
  • Pre-litigation settlement negotiations

We specialize in managing product recalls for clients facing:

  • Consumer Product Recalls
  • Consumer Product Safety Commission Recalls
  • National Transportation Safety Board (NTSB) Recalls
  • Food and Drug Administration Recalls
  • National Highway Traffic Safety Administration (NHTSA) Recalls
  • Motor Vehicle Recalls
  • Food Recalls


Always On.

We're always ready, day or night, to deliver the best strategic communication advice to your company or organization.

Good forecasting is accurate, timely and reliable. We get to the heart of what's at stake fast to help our clients predict important outcomes and see a fuller range of strategic options.

Contact Us.